I design systems that make complex software feel obvious — and lately, I’m asking what that means when the software can think back.

I’m a product designer in Portland, Oregon. Sixteen years in, I still believe the best design work is mostly editing — removing until only the true thing is left.

I’ve spent most of my career on design systems and the unglamorous infrastructure of good software. Now I’m turning that same rigor toward AI: not demos, but the quieter question of how people learn to trust a machine’s judgment.